OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
167 ratings and 119 comments received in the last 90 days.
16 March 2026
Excellent service from the salesman and the dealership.kept up to date all the way along from ordering my new car to taking delivery of it.
15 March 2026
Great service from Matt as usual. Our 8 th car from Lloyds.
13 March 2026
Matt explained everything so we understood the process through out
11 March 2026
Fantastic service by Alfie in Colne
09 March 2026
Very pleased with Martin and the rest of the team from handling my initial enquiry to delivery of my new car, an excellent experience with no pressure whatsoever and the car delivered on time, thanks.
07 March 2026
From the first contact with Alfie Taj the whole process has been smooth and enjoyable.
04 March 2026
Amazing customer service as always, the reason we as a family continue to return to Lloyds colne BMW
19 February 2026
All the staff at BMW Colne are knowledgeable and helpful and always with a smile. In particular Alfie who's help was invaluable.
16 February 2026
Delivery day was a little bit rushed to get the sale on the books on the 31st December. The car itself was a slight disappointment as features I had thought were Msport standard. The features I've had before and thought were standard are not.
25 March 2026
Extremely satisfied. The work done was a 'recall' and everything from the initial call to the work being done was faultless.
25 March 2026
Always excellent service from Lloyds Colne. An outstanding dealership with great team members. Much the best BMW dealership in the area.
24 March 2026
Work completed within the specified timescales. Friendly, helpful staff.
24 March 2026
Very nice and good service.
24 March 2026
Excellent service
16 March 2026
Excellent service by all concerned
15 March 2026
Always efficient and knowledgeable
15 March 2026
Welcome reception area and staff. Well informed customer service staff
15 March 2026
Very friendly and efficient. Work done well and on time.
14 March 2026
Service was excellent once I arrived on site, but disappointed I had to reschedule twice due to parts (replacement alloy wheel) not having arrived when expected.
FIND Lloyd Colne BMW
Address
- Crown Way, Colne, Lancashire, BB8 9NP
Opening Hours
- Mon–Fri:08:30 - 18:30
- Sat:08:30 - 17:00
- Sun:11:00 - 16:00
Phone
- 01282881513
Bradford as well as surrounding areas including Burnley, Keighley, Bingley and Colne
Address
- Crown Way, Colne, Lancashire, BB8 9NP
Opening Hours
- Mon–Fri:07:30 - 18:00
- Sat:08:30 - 13:00
- Sun:Closed
Phone
- 01282881513
Bradford as well as surrounding areas including Burnley, Keighley, Bingley and Colne
Address
- Crown Way, Colne, Lancashire, BB8 9NP
Opening Hours
- Mon–Fri:07:30 - 18:00
- Sat:08:30 - 16:00
- Sun:Closed
Phone
- 01282881513
Bradford as well as surrounding areas including Burnley, Keighley, Bingley and Colne
Address
- Crown Way, Colne, Lancashire, BB8 9NP
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:30 - 12:00
- Sun:Closed
Phone
- 0845 124 6524
Bradford as well as surrounding areas including Burnley, Keighley, Bingley and Colne
25 March 2026
The whole process was seamless. Matt gave us a deal we couldn't turn down, found us the exact car we wanted and made sure the processwas stress free. A word about faye as well who was excellent on the handover - very knowledgable on the tech side.